Darrell Dehner, Founder and President of CFI, has been in the floor covering business since 1985. His customer-driven dedication, loyalty to quality service, and a “Can Do” attitude, were instrumental in the formation of CFI Installation. Through the years, by establishing excellent systems of project management, coupled with experience in perfecting the craftsmanship necessary in flooring installation, Darrell has continued to expand the business into additional markets throughout Ohio, Kentucky, Indiana and Pennsylvania. A team approach at CFI has led to many strong working relationships with suppliers and retail partners.
CFI Installation incorporated in 2003 and now has locations in Northern Kentucky, Cincinnati, Dayton, Columbus, and Cleveland Ohio. They install over 150 jobs daily and are fully staffed in each location with office and warehouse facilities. CFI installs over 1 million yards of carpet annually servicing residential and commercial accounts such as The Home Depot, American Homes for Rent and local stadiums.
CFI has grown significantly in the flooring installation industry while improving the communities around them. Along with working with Habitat with Humanity and being a veteran owned company, they actively support and donate regularly to veteran foundations. They are “Go Green” and remain earth friendly by continually recycling products including carpet.
Darrell’s leadership, adaptability, dedication and commitment to a “customer driven” approach has led to CFI’s outstanding reputation throughout the region. Earning a service rating of 9.6 out of 10 through the “Voice of the Customer” and being awarded the 2012 High Voice of the Customer from Home Depot as well as the 2014 Home Depot Partnership Award with Home Depot Measuring Service. Every CFI associate is involved in the process, and will do whatever it takes to deliver the highest quality products and service. That mentality is the backbone of the company’s motivation and success.