CFI Customer Experience

What is the CFI Customer Experience?

The CFI customer experience is all about you and allows you to enjoy your project without the concern of missing deadlines or hiring unskilled, unreliable installers. From welcome mats to wall protectors to protective carpet armor bags we pride ourselves in our quality of work and rigid certification requirements to provide you the best installers to service your needs. The customer experience is an incredible result of the 30 years of experience CFI has in the flooring industry including residential, commercial and large industrial jobs.  CFI has experience in not only flooring but full renovations, new construction, generators, and window treatments.  Through hard work we have refined a process that enables our team to be efficient and respectful to deliver you a positive customer experience and a floor you will love!

How does CFI make this easier for me?

We have simplified but not compromised quality of the installation process to make it easier and enjoyable for you. Our knowledgeable, experienced, dependable and certified installation teams will treat you and your property with the utmost respect. Everyone at CFI works as a team and believes the customer experience is the most important measure of success. We will handle your project from beginning to end including consultative product selection, measurements, installation, quality inspection, and follow up. We believe you will be a customer for life!

Once you have purchased your new floor covering we will schedule the install and keep you informed every step of the way. If needed we will also arrange to move your furniture, remove and haul away your old flooring as we prepare the site for the new flooring. Leave the details to us!

Congratulations and thank you for letting CFI install your new flooring!